In the browser
A dedicated search experience with instant typeahead, saved searches and shareable result links.
Enterprise search
Every system your organisation uses. One place to search.
KnowledgeHub indexes documents, conversations, tickets and records where they live, then answers in milliseconds with sources, permissions and an explanation of why each result ranked where it did.
Anatomy of a query
What happens in the 200 milliseconds after you press enter
- 01
Hybrid retrieval
Keyword indexes deliver precision for exact terms — clause numbers, part codes, client names — while vector embeddings capture meaning. KnowledgeHub blends both in a single query, so you never choose between literal and conceptual.
- 02
Organisational re-ranking
Results are re-ranked with signals no general search engine has: who authored it, how often your colleagues rely on it, whether it is the authoritative version, and how recent the underlying work is.
- 03
Permission-aware to the core
Access control lists travel with every indexed item. Two colleagues searching the same phrase see different — and correct — result sets, with zero administration.
- 04
Federated answers
Chat threads, tickets and email join documents in the index. When the answer lives in a Slack thread from March, enterprise search finds it and cites it like any other source.
Semantic search
Ask it the way you'd ask a colleague
Semantic search understands intent rather than matching strings. It knows that “how do we price retainers” belongs with the pricing model review, that “the Whitfield consent problem” refers to a heritage-building thread, and that a partner asking for “ESG work” wants your sustainability engagements — none of which use the searched words.
- Concept, synonym and intent understanding tuned to your domain
- Natural-language questions alongside classic keyword precision
- Facets by system, author, date, project and document type
“healthcare cost reduction case studies since 2022”
“gearbox bearing failures coastal turbines”
“conflicts check precedent — joint venture”
Inside your tools
KnowledgeHub answers inside Teams, Slack and your intranet, so nobody has to change habits.
On the move
A focused mobile experience for the partner in the taxi and the engineer on site.
Put your hardest question to it
Bring the query your current search always fails. We'll run it live against a pilot index of your own content.